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Cameroon: A Quality Management System Consultancy Opens its Doors in Douala

quality management system

The Latest Quality Management System Consultancy Business Opens its Doors in Cameroon.

Small businesses do all to keep up the competition with larger companies. This is not an easy task given that they lack the necessary finance, skill and productivity levels when compared to bigger companies. However, small businesses need to be oriented towards getting good business results. In effect, they need to take advantage of their size to make it in the market.

I know that when I talk of good business results, what come to mind is financial results. That is a little far from what I am talking about. What about offering quality products and services to your customers? Don’t you know if this is done, you will be assured of your financial results which every entrepreneur wishes to have? That is the aim of every business you put out there – getting the revenues, liquidity and profits.

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Improve your product or service quality using QMS

Improving the quality of your products or services is what actually yields better results. Reason why businesses should not only concentrate on getting great financial yields but also on the quality they deliver to their clients. Putting in place an effective quality management system is what every business needs to achieve success.

Many small business think quality control and assurance is for big businesses. It s for every business, you may not know. Because of such thoughts, many products are unable to last in the market because they do not meet the consumer’s requirements. This usually comes due to entrepreneurs not able to afford the funds needed to employ a quality manager.

Your problem got a solution

Soulmates Biznes Empire (Ess.BE), a quality management consultancy firm in Douala, Cameroon will be opening its doors to the public on May 25, 2019 according to a press release published yesterday, May 21, 2019. If you think you need the services of a quality manager and you couldn’t afford, then you now have a solution. You can outsource these service to Ess.BE for a price every entrepreneur can afford. Don’t forget to know that quality control and assurance is very necessary for your business to succeed.

What do we understand by Quality Management System? (QMS)

In a previous post, I wrote about quality control management, what every entrepreneur needs, I explained to you what quality management is all about. I will not mind sharing it with you again for it is necessary for you to understand what I am talking about.

Quality management system is a formal process that is used by a business (product or service) to review its operations, products and services in order to identify areas that may need quality improvement. Many people limit it to products alone. For once, you need to know that every business, irrespective of the type, service or product, needs a good quality management system.

Soulmates Biznes Empire is not only out to sensitize you for this need but to help you develop and manage the quality control and assurance of your products and services at a very cost effective rate. When you think of the benefits of having a quality management system put in place and the money you spend in putting up a good one, then you wont mind spending. Let me share with you some of the benefits you will get by putting in place a QMS and doing so with Soulmates Biznes Empire:

  • There will be an improvement in process control
  • Reduction in wastage which brings about
  • Cost reduction, meaning you can
  • Keep up with competition, whatever size since you will be
  • Meeting your customers’ expectations as well as
  • Facilitate training for your employees of which we all know it will
  • Raise their morals and of course increase productivity

If I were you, I will go back and read the benefits of putting in place a quality management system for your business so as to understand better. Once you will do that, be rest assured that this is what Soulmates Biznes Empire, one of the newest quality management system consultants in Cameroon will help you achieve:

1. Reduce variability in your product’s inputs (raw materials)

You may think since you are buying materials from the source, they are all the same. I am sure you will be surprised to hear from me that variability is part of nature. Yes it is and Soulmates Biznes Empire knows that as well. Even machines are not that perfect to make things exactly the same. It is wise for you to know that machines do wear and tear and so needs to be calibrated from time-to-time. Likewise natural or organic inputs like dairy products and all fresh produce also vary due to their genetic makeup. Temperatures also matter as different weather conditions make materials to behave in different manners.

Even if you do know about this, Soulmates Biznes Empire knows also that and can ensure that the materials you use are absolutely consistent. They have been trained to recognize inconsistencies in the production process as well as develop solutions to compensate for them. These are some of the things you cannot do alone as you don’t have the expertise and may not be able to afford to hire a quality manager just to do this.

Take note that if you are not able to control these inconsistencies or compensate for them using a good quality control process guide, the bad products may find their way into the hands of your customers. You know what that means for your business.

2. Boost your customers’ satisfaction

As a business, one of the things you need to have in mind is customer retention. Your customers are the ones making your business to stay alive. You can’t do that without having a good quality management system put in place. Esse.BE is here to help you meet the expectations of your customers by sharing their expertise with your business to produce high quality products that meet the expectations of your customers.

If you want to get repeat customers (which is very necessary for your business’ survival, you need to make sure:

  • Your products taste the way it’s supposed to taste
  • Should do so over time without any change and with that
  • You will have repeat customers referring other customers.

You can read the above again, but be rest assured of your customers’ loyalty once you work with Soulmates Biznes Empire and satisfy their needs. To understand me well, this is what customer loyalty does to your business:

  • Saves you a lot of nkap(money) that would have gone for marketing and advertising which in turn leads to
  • Providing you with a steady stream in revenue as well as
  • Earn you more and more referrals at no cost leading your business to get
  • New customers through the referrals

Let’s take it as I say, but the essential will be for you to check sense early enough in order for your business to

4. Avoid legal liability, by putting in place a quality control system

I am sure you will thing that the statement before the above wasn’t finished. It was a continuity. You know what happens when customers discover that you sold them bad products? In Cameroon, be ready to accept not only the product and refund, but also the cosh(abuses) that comes along with it. Don’t forget that it may also cause harm to the body if it is an edible product, and you know what that means. You will be receiving a summons to appear before the Ekelebe’s(uniformed officers) or carried off by them in their sans payez(it maybe cost-free, but very expensive).

To avoid such a situation, you need to put in place a quality control process to monitor the likelihood of any foreign bodies finding their way into your product. If you want to keep your money and avoid damage to your business’ reputation, ensure the quality process is effective. To do this, get in touch with Ess.BE now! If your business already has a not-so-good reputation and you are ready to change it, get in touch with OpenHub Digital. We offer online corporate reputation management services in Cameroon. I doubt if there are two available in Cameroon.

4. What about reducing waste and costs?

Once the quality control measures are absent, waste is very likely going to occur. If you are in a production business, then you will know that waste is expensive. If you have to reduce it, you need to put in place a system whereby you need to pay attention to every detail as well as implement a process that will bring down variability in materials. If not, you will be throwing away a lot of finished inventory and incurring the cost of labor and material already paid for.

Soulmates Biznes Empire Quality Management Consultancy will design and follow up your process to make sure you can identify defective materials so that you can combine them with useful ones. Don’t you think this will save you some time, effort and money that you would have used in paying for damage control?

If you have read up to this, then you know what you want. If you don’t understand anything, you can go over and read again or get in touch with Soulmates Biznes Empire through their website.

Before I forget, Ess.BE carries out other activities which you need to know. Let’s see them before you even get in touch with them. You may be needing more than what you want and you know when buying in bulk, you get additional discounts. They also offer

  • Travel Aid
  • Music Business Management
  • They also provide training, examination audit and certification services within Cameroon. Their expertise is widespread from Food Security, IT, Business Continuity, Service Management and many others. This can even
  • End up with visible results like getting an international certification seal – ISO 9001, ISO 2200, ISO 14000 and so on.
  • Promotion and Talent Management just to let you know that this is not all. They don’t only collect, they also give back to the community. If you want to know what I am talking about, just check on
  • Kids Hall of Talents Foundation

Please, don’t forget about the press release concerning the launching of Soulmates Biznez Empire that will take place on May 25, 2019 at the Rue Pau Office in Akwa-Douala, Cameroon. The launch will go alongside a press conference with big media houses present. Be there, you don’t know the surprise that you may get.

I almost left without telling you Soulmates Biznez Empire already got some satisfied clients. Even before opening its doors to the public, Ess.BE have a lot in their portfolio. After its creation, Ess.BE has already had 12 leads with 6 conversions. Can you imagine one of the six clients who were all satisfied with their services is now a shareholder in the business?

Such a success story cannot work without a wonderful team headed by Tengu Solange, who is co-founder and CEO and her collaborators Hilary Safor and Bongatan Zachius.

You can get in touch now!

Email: info@openhubdigital.com | Tel: +237 699 421 947 | WhatsApp | Telegram

This content has been prepared for information purposes only. It is not intended to provide, and should not be relied on for, tax, accounting or legal advice. You need to consult your own tax, accounting or legal advisors before engaging in any transaction.


Openhub Digital - Company Incorporation in Cameroon
Kermann Lobga Derick
Kermann Lobga Derick
Content Writer / Blogger | Small Business Coach | Branding Expert | Entrepreneur| Dad Kermann Lobga is a copywriter, results-oriented digital marketing professional and an entrepreneur with more than 14 years of experience.

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