Trusted and Entrusted
Today, I had a conversation with the manager of a client company I’ve worked with for nearly four years.
He had just met the owners of the business for the first time and was surprised when I mentioned that I’ve never met them—not even once.
“You’ve never met them?” he asked.
“No,” I replied. “Not even a handshake.”
He was genuinely surprised. Over the years, I’ve handled everything for them—registered their company, processed their key documents, and managed their declarations. And I’ve continued to work with them ever since.
We manage their monthly tax declarations, payroll tax, end-of-year financial statements, and file both their statistical and tax returns. But despite all of this, we’ve never met face to face. Even he—the current manager, who’s been with them for less than a year—had met the owners before we did.
For a long time, I kept their original company documents safe and sent several reminders for them to collect them. There was no pressure and no chasing. It wasn’t until late last year that this current manager came by to pick them up.
As we were chatting, I told him “my brother—just be you. Honestly, honesty is still the best thing in this borrowed life we live. There’s nothing quite like being trusted… and entrusted.”
A Reputation Built Quietly
I never chased them. I didn’t insist on meetings or pressure them to engage. We simply did their work—on time, correctly, and without drama.
That kind of trust doesn’t come from marketing or making noise. It comes from consistency and character. From doing the right thing when no one is looking.
And even if people don’t say anything right away, they notice. They trust you. And more importantly—they entrust you.
What It Means to Be Entrusted
Being entrusted means someone hands over something important to you and doesn’t worry about it. They know it will be handled well. They don’t need to check in constantly or micromanage.
It’s not just about professionalism. It’s about reliability, consistency, and peace of mind. And that’s one of the most meaningful compliments a service provider can get.
Life isn’t something we own. It’s something we’re entrusted with for a while. And in the end, what we leave behind isn’t just money or achievements—it’s our name, our work, and our reputation.
If people can say, “He handled it. He never made noise, but he never failed us,” then I believe that’s a legacy worth having.
Reflection Questions
- Are you building trust through the way you work?
- Can people rely on you without needing to follow up constantly?
- What is your character saying about you, even when you’re not in the room?
Let your work speak clearly enough that your presence is felt, even if your face is never seen. Be the kind of person who is both trusted—and entrusted.
That’s what lasting business and leadership are built on.
If you found this helpful or educating, don’t hesitate to share. Checkout my previous post: What the Oryx Taught Me About Business Survival
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